Terms & Conditions – 7gl Casino

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("Player", "User", "Member") and 7gl Casino ("7gl", "Company", "Platform", "we", "us", "our"), the operator of the online gaming platform accessible at 7gl.asia and all associated subdomains, mobile interfaces, and related services.

By registering an account, accessing the 7gl platform, making a deposit, participating in any game, or claiming any promotion offered by 7gl, you acknowledge that you have read, understood, and agree to be legally bound by these Terms in their entirety, including any documents incorporated by reference such as the Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these Terms, you must immediately cease use of the 7gl platform and close your account. Continued use of 7gl services after notification of any update to these Terms constitutes your acceptance of the revised Terms.

Access to and use of 7gl Casino is strictly restricted to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during which they maintain an active account:

• You are at least 21 years of age, as required by the Philippine Amusement and Gaming Corporation (PAGCOR) for all online gambling activities conducted within or by residents of the Republic of the Philippines.
• You are a natural person and are not acting on behalf of a corporation, trust, or other legal entity for the purpose of gambling.
• You are accessing the 7gl platform from a jurisdiction where online casino gaming is legal for individuals of your age and status.
• You are not a current or recent employee, contractor, officer, or director of 7gl Casino, nor an immediate family member of any such person.
• You have not previously been self-excluded from 7gl or any other gambling platform under any active self-exclusion agreement.
• You are not on any government, regulatory, or PAGCOR exclusion list applicable to online gambling in the Philippines.

7gl reserves the absolute right to request documentary proof of age and identity at any time. Failure to provide satisfactory evidence of eligibility will result in suspension or permanent closure of the relevant account and forfeiture of any balance derived from activity during the ineligible period.

To access real-money gaming services at 7gl, you must register a personal account by completing the registration process accurately and truthfully. You warrant that all information provided during registration — including your full legal name, date of birth, Philippine mobile number, and email address — is accurate, current, and complete.

3.1 One Account Per Player

Each individual is permitted to hold only one active 7gl account. The maintenance of multiple accounts by the same individual, whether using different names, mobile numbers, email addresses, device identifiers, or payment methods, is strictly prohibited. 7gl employs automated detection systems to identify duplicate accounts. Upon detection, all duplicate accounts will be permanently closed and all balances — including any winnings — will be forfeited without compensation.

3.2 Know Your Customer (KYC) Verification

In compliance with Philippine anti-money laundering regulations and PAGCOR requirements, 7gl conducts mandatory identity verification for all accounts. You will be required to submit a clear, legible copy of a valid Philippine government-issued identification document, which may include:

• Philippine Passport
• Driver's License issued by LTO
• UMID (Unified Multi-Purpose ID)
• SSS / GSIS identification card
• PhilHealth identification card
• Voter's ID / Philippine National ID

Withdrawal of funds is contingent upon successful completion of KYC verification. 7gl may request additional documentation for enhanced due diligence in connection with large transactions or suspicious account activity.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your 7gl account credentials, including your password and any one-time passcodes (OTP) issued to your registered mobile number. You agree to notify 7gl immediately upon becoming aware of any unauthorized access to or use of your account. 7gl will not be liable for any loss arising from your failure to maintain the security of your credentials. 7gl staff will never ask you for your password or OTP under any circumstances.

7gl accepts deposits exclusively in Philippine Pesos (PHP / ₱) through approved payment channels. All deposits must originate from a payment method registered in your own name. 7gl does not accept deposits from third-party accounts, shared payment sources, or anonymous payment methods.

7gl reserves the right to refuse, delay, or reverse any deposit that is suspected to be connected with fraudulent activity, money laundering, or any other illegal transaction. All deposits are subject to 7gl's anti-money laundering screening procedures. Deposited funds that cannot be verified as legitimately sourced may be forfeited and reported to the appropriate Philippine authorities.

You may request a withdrawal of your available real-money balance at any time, subject to the conditions set out in this section. Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, or to a verified payment method registered in your name.

5.1 Withdrawal Requirements

• Your account must have successfully completed KYC identity verification before any withdrawal can be processed.
• The minimum withdrawal amount per transaction is ₱200.
• Any active bonus balance must be separately wagered through according to its terms before the associated real-money balance becomes fully withdrawable.
• 7gl reserves the right to request additional documentation before processing withdrawals exceeding threshold amounts determined in accordance with anti-money laundering obligations.

5.2 Processing Times

7gl targets processing of verified withdrawal requests to GCash and Maya within 15 minutes of approval. Processing times for bank transfer withdrawals are typically 1–4 business hours. These timelines are operational targets, not contractual guarantees, and may be affected by technical maintenance, third-party payment provider processing times, or regulatory review requirements. 7gl will notify you promptly if a withdrawal is subject to any delay.

5.3 Withdrawal Limits

Daily and monthly withdrawal limits apply depending on your current VIP loyalty tier. Bronze tier members have a daily withdrawal limit of ₱100,000. Limits increase progressively through Silver, Gold, Ruby, and Royal tiers, with Royal tier members subject to individually negotiated limits. These limits are applied to protect against account compromise and in compliance with applicable financial monitoring requirements.

7gl offers a range of promotional bonuses to eligible members, including but not limited to welcome deposit bonuses, weekly cashback, reload bonuses, free bingo cards, and loyalty point multiplier events. All promotions are subject to the specific terms published alongside each offer, which are incorporated by reference into these Terms.

6.1 General Bonus Conditions

• Bonuses are credited to a separate bonus balance within your 7gl wallet and are not immediately withdrawable as cash.
• All bonuses carry a wagering requirement that must be satisfied before the bonus amount or any winnings derived from it become withdrawable. The standard wagering requirement is 30x the bonus amount unless otherwise stated in the specific promotion terms.
• Requesting a withdrawal before fulfilling the applicable wagering requirement will result in forfeiture of the entire bonus balance and any winnings attributable to it.
• Bonuses have a validity period, typically 7 calendar days from the date of credit, after which any uncompleted wagering requirement causes automatic forfeiture of the remaining bonus balance.
• 7gl reserves the right to cancel, modify, or withdraw any bonus at any time. Where a bonus has already been credited and wagering has begun in good faith, 7gl will endeavour to provide reasonable notice of material changes.

6.2 Bonus Abuse

7gl maintains active monitoring for bonus abuse, including but not limited to: creating multiple accounts to claim the same offer, using betting strategies designed to exploit bonus terms, and coordinating with other players to manipulate bonus outcomes. Accounts found to be engaging in bonus abuse will be permanently closed and all associated balances forfeited.

All games offered through 7gl Casino use certified Random Number Generator (RNG) technology independently audited by recognised testing laboratories. Game outcomes are determined entirely by the RNG and are not influenced by 7gl operators, player behaviour, bet history, or any other external factor.

Published Return to Player (RTP) percentages represent the theoretical long-term statistical return of a game over millions of rounds and do not guarantee any specific outcome in any individual session. 7gl makes RTP information available for all slot titles in the respective game information panels.

In the event of a technical malfunction during a game — including disconnection, display error, or server interruption — the outcome displayed prior to or during the malfunction may be void. 7gl will endeavour to restore affected accounts to the state immediately prior to the malfunction where technically feasible. 7gl is not liable for losses caused by events outside its reasonable control, including third-party internet service failures.

For live dealer games, the dealer's announcement of results and the platform's official game log constitute the authoritative record of game outcomes. Video recordings of all live sessions are retained and may be reviewed in the event of a dispute.

The following conduct is strictly prohibited on the 7gl platform and constitutes material breach of these Terms. 7gl reserves the right to immediately suspend and permanently close any account involved in any of the following:

• Registering or using an account while under 21 years of age, or knowingly allowing a minor to use your account
• Providing false, incomplete, or misleading information during registration or identity verification
• Creating or operating more than one 7gl account simultaneously or sequentially
• Using software, bots, scripts, algorithms, or artificial intelligence to automate play, gain an unfair advantage, or manipulate game outcomes
• Colluding with other players or with 7gl staff to gain an unfair advantage in any game
• Using the 7gl platform to launder money, finance terrorism, or engage in any other criminal financial activity
• Engaging in chargebacks, fraudulent payment disputes, or any attempt to reclaim legitimately lost wagers through the reversal of payment transactions
• Exploiting software bugs, errors, or vulnerabilities for financial gain. Any such exploitation must be reported to 7gl immediately upon discovery
• Threatening, harassing, or abusing 7gl staff or other players through any communication channel
• Accessing another player's account without their explicit authorisation

7gl Casino is committed to promoting responsible gaming and to preventing the harm that can result from problem gambling. We provide a suite of responsible gaming tools that all members may access at any time, free of charge, from within their account settings.

9.1 Available Tools

• Deposit Limits: Set daily, weekly, and monthly maximum deposit amounts. Reductions take effect immediately. Increases are subject to a 24-hour cooling-off period.
• Session Time Limits: Configure maximum session duration reminders to help manage time spent on the platform.
• Cooling-Off Period: Temporarily suspend your account for a defined period of between 24 hours and 6 months. During a cooling-off period, your account cannot be accessed and no promotional communications will be sent.
• Self-Exclusion: Request permanent self-exclusion from 7gl. This action is irreversible for a minimum of 12 months and cannot be overridden by any promotional offer or account credit.
• Reality Check Notifications: Receive periodic in-session reminders of the duration of your current gaming session and your net financial position.

9.2 Minor Protection

If you share a device with individuals under 21 years of age, you are responsible for ensuring that those individuals cannot access your 7gl account. This includes enabling device-level parental controls and logging out of your account when the device is unattended.

All content on the 7gl platform — including but not limited to software, source code, game engines, graphics, artwork, logos, brand names, trademarks, service marks, text, audio, video, and the overall platform design — is the exclusive intellectual property of 7gl Casino or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 7gl platform solely for your personal entertainment purposes. This licence does not grant you any right to copy, reproduce, modify, distribute, create derivative works from, publicly display, or commercially exploit any content on the platform without prior written consent from 7gl.

Game content provided by third-party suppliers under licence agreements remains the intellectual property of those respective suppliers. 7gl does not claim ownership of third-party game content and operates it under valid licensing arrangements.

To the maximum extent permitted by applicable Philippine law, 7gl Casino, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of or inability to use the 7gl platform, including but not limited to:

• Loss of money, revenue, profits, business, data, or goodwill
• Game session interruptions caused by internet connectivity failures on the player's end
• Losses arising from account access by an unauthorised third party due to the player's failure to secure their credentials
• Losses arising from the player's own failure to comply with these Terms
• Delays in payment processing attributable to third-party payment providers

Nothing in these Terms limits 7gl's liability for fraud, gross negligence, or any other matter for which liability may not be excluded under applicable Philippine law. 7gl's total aggregate liability to any player under these Terms shall not exceed the total amount deposited by that player in the 90 days preceding the event giving rise to the claim.

7gl collects, processes, and stores your personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations issued by the National Privacy Commission of the Philippines. The full details of how 7gl handles your personal data are set out in our Privacy Policy, which forms an integral part of these Terms and is accessible at 7gl.asia/privacy-policy.

By creating a 7gl account, you consent to the collection and processing of your personal data for the purposes described in the Privacy Policy, including identity verification, fraud prevention, regulatory compliance, customer support, and the delivery of personalised gaming experiences.

7gl reserves the right to suspend or permanently close any account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms or any applicable law or regulation
• Suspected fraudulent, abusive, or criminal activity involving the account
• Provision of false or incomplete information during registration or verification
• Account inactivity exceeding 24 consecutive calendar months without any real-money transaction
• Receipt of a valid court order, regulatory directive, or law enforcement request requiring account closure

You may close your 7gl account at any time by contacting customer support. Upon voluntary closure, any verified available balance will be returned to your registered withdrawal method within 10 business days, subject to completion of any applicable KYC checks. Bonus balances and any associated winnings subject to incomplete wagering requirements are forfeited upon closure.

Dormant accounts — those with no login or transaction activity for 24 months — will be marked inactive. Any remaining balance will be held for 3 years from the date of last activity, after which unclaimed funds will be handled in accordance with applicable Philippine regulations governing unclaimed property.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. The parties agree that the courts of the Republic of the Philippines shall have exclusive jurisdiction over any dispute arising from or in connection with these Terms, except where mandatory applicable law requires otherwise.

In the event of a dispute regarding a game outcome, transaction, or bonus, you should first contact 7gl customer support with full details of the issue. 7gl will endeavour to resolve all disputes within 10 business days. If a satisfactory resolution cannot be reached through internal support channels, the matter may be escalated to the relevant PAGCOR dispute resolution mechanism applicable to 7gl's licensed operations.

7gl reserves the right to amend these Terms at any time. Material changes — defined as changes that significantly affect your rights or obligations — will be communicated to registered members via the email address or mobile number on file at least 14 calendar days before the amended Terms take effect.

Minor amendments, such as typographical corrections, clarifications that do not change the substance of the Terms, or updates required by regulatory changes with immediate effect, may be made without advance notice. The "Effective Date" at the top of this page reflects the date of the most recent revision.

If you do not accept any amended Terms, you must notify 7gl before the effective date of the change and close your account. Continued use of the 7gl platform after the effective date constitutes your binding acceptance of the revised Terms.

For any questions regarding these Terms, your account, transactions, bonuses, or responsible gaming tools, 7gl's customer support team is available 24 hours a day, 7 days a week, including Philippine public holidays. Support is provided in English and Filipino.

• Live Chat: Available directly within your 7gl account dashboard and on the 7gl.asia website — the fastest way to reach support
• Email Support: [email protected] — for formal written inquiries, account matters, and document submissions
• Response Time Target: Live chat responses within 2 minutes; email responses within 4 business hours for standard inquiries

When contacting support regarding a specific transaction or game event, please have your registered account email or mobile number, the relevant transaction or session reference ID, and the approximate date and time (Philippine Standard Time) available to expedite resolution.